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思科安全产品出现故障怎么收集信息?

  收集ASA CSC module 的流量信息,通过抓包方式:

  1.Enable CSC dataplane capture:

  1.1. login to ASA command prompt

  1.2. Issue CLI command:

  capture csc_cap interface asa_dataplane buffer 10485760

  (This example uses 10MB capture buffer)

  2. Start web browsing until the issue occurs

  3. Collect CSC dataplane capture from ASA

  3.1. login to ASA command prompt

  3.2. copy /pcap capture:csc_cap tftp://IP/path

  3.3. Stop capturing: no capture csc_cap interface asa_dataplane

  5、收集ACS server 的所有logging 信息方法:

  ACS for solution engine

  Follow the steps to generate a Package.cab file.

  Step 1 System Config --> Service control - Level of detail =Full

  Step 2 System config --> Support --> run support now , it will generate a file called package.cab

  ACS for windows

  By default, the logging level in the system configuration is set to Low. When you encounter a problem, you must log all messages by setting the logging level to Full. The Full setting causes ACS to collect all debugging information.

  To enable Full logging:

  --------------------------------------------------------------------------------

  Step 1 Choose System Configuration > Service Control.

  Step 2 Choose Full for the Level of Detail in the Service Log File Configuration pane.

  Step 3 Run a few tests that you are certain will fail.

  Step 4 Run cssupport.exe from C:\Program Files\CiscoSecure ACS v4.1\bin\cssupport.exe. The default location for the package.cab file is \\Utils\Support.

  本文源文件来自: http://www.ixpub.net/thread-899094-1-16.html

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